Blog
Auto repair shop advice
3 Ways Auto Repair Shops Can Focus Growth on High-Margin Services
What type of auto repair work brings the highest margin? The reality is that it depends on the shop. For your shop, it will be the types of repairs you are best set up to handle well. It’s the repair that your technicians are...
Meeting Customers Where They Are
Your customers are all bringing you the same thing - a vehicle in need of maintenance or repair. That doesn’t mean their circumstances aren’t all different, especially in this chaotic time. The best way to provide great customer service...
What Is the Local Pack and Why Does It Matter for Auto Repair Shops?
When it comes to your web presence and search engine results pages (SERPs), it can be easy to confuse the many different elements. You may even be suspicious that Google does it on purpose so that normal people can’t figure them out....
During Recessions, Focused Businesses Succeed
Auto repair shop owners who use recessions as an opportunity to master the basics put themselves in a position to survive the recession - and thrive in the years afterwards. Click here to learn about three important focus areas.
How Auto Repair Shops Can Use Their Website To Build Trust
When it comes to buying goods and services, people tend to trust their own experiences more than anything else. But what do people do when they’re looking for a new auto repair shop? Since they can’t rely on their own experiences,...
Two Types of Customers Who Will Visit Your Shop Less – And Two that Won’t
Six months ago, experts were debating when a recession would hit. Now, they’re trying to predict how bad the Coronavirus-induced recession is going to be, and how long it’s going to last. Most experts think it’s extremely bad, and it...
Overcoming Customer Fear and Distress During the COVID-19 Pandemic
One-third of people recently described themselves as highly distressed during this COVID-19 Pandemic. To get a steady flow of vehicles into your auto repair shop, you’ll need to get past that fear and distress by reassuring potential...
When Will Things Get Back to Normal for Auto Repair Shops?
In most states, governors are looking at the new infection data presented to them each day, trying to answer the unanswerable: which restrictions should be lifted, and when? If they move too fast, there's a strong possibility that...
Three Actions to Take When Stay-at-Home Orders End
Your shop may have been open during the coronavirus pandemic, but most people were stuck at home for the last month or two. Many states are beginning to lift stay-at-home orders in May. Click here for information on how to build your car...