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Auto repair shop advice

 

The Challenge of Finding & Keeping Motivated Technicians

If you had to choose between a day where half of your customers didn’t show up or a day where half of your staff didn’t, which would you pick? For most shops, the second scenario is much...

Do Online Directory Listings Matter for Auto Repair Shops?

What are online directory listings? Online directory listings (also known as citations) are the backbone network of local businesses on the web. Google, Facebook, Bing and Yelp are some of the more...

Instagram Is Now a Necessity for Auto Repair Shops

If your auto repair shop is currently not using Instagram, now is the time to do so. Instagram has updated their map functionality to make it easier for users to discover local businesses. Thinking...

Should I Respond to My Auto Repair Shop Google Reviews?

The short answer is yes, but there’s more to it than just posting a quick response.  That’s especially true if the review is negative. I’m writing this blog because we’ve seen a lot of...

How Do Consumers Search for Auto Repair Shops Online?

There is a lot of confusion among auto repair shop owners about how consumers search for auto repair services on the web. Our goal in this blog is to clear up the confusion and help you understand...

Three Ways to Profit from New Equipment

The rising cost of equipment is one of the largest challenges that shops face today, and it’s likely to get worse as cars become more computerized. Click here for three ways to make sure that major equipment purchases will pay for...

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What is an Auto Repair Shop Business Plan, Really?

With so many hours focused on managing your auto repair shop, sometimes it’s hard to take a step back and see beyond that description of your business.  Odds are, your repair shop is a lot of other things, too.  It’s where you see many of...

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What Makes a Great Auto Repair Shop Employee?

It takes more than technical skills to make a great technician, and it takes more than people skills to make a great service writer.  They must also be great employees.  Click here to learn about a a few things that you should screen for...

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Change Your Provider, Keep Your Web Address!

One of the things that repair shops worry about when they join us is that they’ll lose their domain name when we start managing their website.  A domain name is the web address of your shop – for instance, www.KennedyAutoSolutions.com.  ...

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Three Ways to Improve Auto Repair Shop Employee Morale

One of the biggest impacts a shop owner can make as a leader is to provide a great work environment – one that allows their employees to happily provide for themselves and their family, instead of making them miserable.  But it’s not just...

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Three Ways to Fix Your Online Citations

If your auto repair business's address or phone number is listed incorrectly on websites like Yelp, Yahoo or MapQuest, it can lower your search rankings. Unfortunately, your business may be listed incorrectly on these types of sites even...

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